LiveAgent
LiveAgent is a comprehensive customer support software that offers a range of solutions to enhance communication and streamline business processes. It serves as a centralized platform for managing emails, calls, chats, and customer feedback. With LiveAgent's email management software, users can efficiently categorize emails by departments and responsibilities, enabling easy assignment and transfer of emails. The system integrates seamlessly into existing business processes, making it suitable for various industries and businesses of all sizes. LiveAgent provides features such as help desk software, self-service options, call center management, and Slack integration, all aimed at improving customer satisfaction and retention.
Solution Categories
Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...
IT Management Software
IT management software refers to a set of tools and applications designed to streamline and enhance ...
Call Center Software
Call center software refers to a digital solution that streamlines and enhances the operations of a ...
Contact Center Software
Contact center software refers to a comprehensive solution that enables businesses to effectively ma...
Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...
Interactive Voice Response (IVR) Software
Interactive Voice Response (IVR) software is a telecommunications technology that allows computer sy...
Unified Communications Software
Unified Communications Software refers to a comprehensive communication platform that integrates var...
Contact Center Quality Assurance Software
Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...
Remote Work Software
Remote work software refers to a set of tools and applications designed to facilitate and enhance pr...
Customer Relationship Management (CRM) Software
Customer Relationship Management (CRM) software is a tool that helps businesses manage and analyze c...
Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...
Email Management Software
Email management software refers to a digital tool or program designed to streamline and organize th...
Customer Service Software
Customer service software refers to a digital solution designed to streamline and enhance the overal...
Live Chat Software
Live chat software refers to a digital tool or application that enables real-time communication betw...
Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...
Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...
Customer Success Software
Customer success software is a specialized tool designed to help businesses effectively manage and e...
Customer Support Software
Customer Support Software refers to a technology solution used by businesses to manage and improve t...
Portal Software
Portal software refers to a digital platform that allows users to access and manage information, ser...
Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...