Observe.AI

Observe.AI is a cutting-edge contact center conversation intelligence software company. They offer real-time insights and guidance to contact centers, enabling them to enhance their performance and achieve better outcomes such as increased sales and improved customer retention. With automation and AI-powered workflows, Observe.AI helps boost efficiencies and agent performance, connecting customer feedback with business success. They have partnered with leading companies like Accolade, Pearson, Public Storage, and 2U to help contact centers reach unprecedented levels of productivity. Observe.AI's Intelligent Workforce Platform leverages AI to drive breakthrough results, making them a preferred choice for contact center optimization.

https://www.observe.ai/