Cresta

Cresta is an AI-powered software company that specializes in generative AI for the intelligent contact center. They offer a range of solutions to enhance contact center performance and customer service quality. Using advanced AI algorithms, Cresta enables businesses to uncover valuable business insights, drive robust coaching and quality assurance, increase agent effectiveness and efficiency, and automate processes for enhanced efficiency. Their cloud-based real-time AI contact center platform empowers companies of all sizes to provide excellent customer service and improve overall contact center performance. Cresta's solutions are utilized by contact centers across various industries to optimize their operations and deliver exceptional customer experiences.

https://cresta.com/