Viber
Viber is a customer communications management software that offers a range of features for businesses and individuals. It provides a platform for live chat and customer support, allowing users to interact with their customers in real-time. With Viber, businesses can manage customer interactions across multiple channels, including messaging apps like WhatsApp, LINE, Telegram, and WeChat. The software enables companies to have a single view of customer interactions, streamlining communication and enhancing customer service. Viber is a popular choice among businesses that aim to improve their customer communications and provide efficient and effective support.
Solution Categories
Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...
Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...