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Report Finastra How Banks can Accelerate and Improve Onboarding for a Post-Pandemic World

How Banks can Accelerate and Improve Onboarding for a Post-Pandemic World

The new-normal of customer onboarding after COVID-19

In no area are the impacts of digital more dramatic or far-reaching than around the customer onboarding journey, which has traditionally depended on physical presence and documents in bank branches. With a digital process, how can banks ensure they are onboarding the right customer?

Report Snap Shot

  • “ COVID-19 has accelerated the urge for traditional banks to digitise their services. The good thing about the unfortunate situation is that they are seeing the need to do this to serve their clients better. More and more banks are putting in place the funds needed to digitise their systems.” Twan Burghouts Senior Presales & Integration Lead, Uniken

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