The Cost-Saving Impact of an HR Chatbot

We live in a now society. In our private life, almost everything is on-demand and accessible immediately. The expectation of instantaneity is beginning to cross-over into the workplace as employees expect immediate answers to their questions, especially ones deemed 'easy to answer’. It is therefore not surprising that most HR departments are facing challenges trying to satisfy this expectation. With an overworked and understaffed team, servicing a demanding workforce is becoming increasingly complex.