Futureproof Your Workforce: How AI-Powered, Skills-Forward Talent Systems Can Transform Your Business

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14 November 2022

Organisations do not operate even close to how they did ten years ago. The advent of technology, digital transformation and the growing influence of artificial intelligence all come together to create a very different working landscape.

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How AI-Powered, Skills-Forward Talent Systems Can Transform Your Business
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AI-powered tools are a valuable addition to your business’ arsenal and can be used cleverly to futureproof your workforce and create effective organisational transformation.

Let’s explore how AI can help futureproof your workforce and the key ways AI talent systems can transform your business for the better.

How AI can help futureproof your workforce

When we think about AI, we’re forgiven for thinking it may mean people will no longer be required in the workplace. This is far from the truth, and if used cleverly, AI can enhance and improve people’s working lives as their roles become more interesting and based on human talents rather than mundane tasks that can be automated.

Gartner research forecasts that widespread implementation of AI to remove tedious tasks from your people will result in $2.9 trillion in business value and 6.2 billion hours of productivity. This is further supported by research from Atlassian, which found that 76% of employees believe at least “some” or even “half” of their job could be done via an algorithm, using AI or even robotics.

Plenty of valuable and organisation-critical work can’t be carried out without your people. By removing the most basic tasks and automating them, you free your people up to thrive, excel and provide more added value to the business. Treating AI as a powerful tool for improving the workplace and making the business more efficient will ensure your people do not have unnecessary fears about being replaced or their roles becoming obsolete.

There are also many more effective ways AI can be used in HR to enhance talent management for the benefit of your business.

5 ways AI talent systems can transform your business

Research from Sage shows that 24% of companies currently use AI for recruitment and 56% plan to in the coming year. This tallies closely with Gartner’s findings that 17% of organisations were using AI-based talent management systems in 2019. The pandemic has accelerated the pace of AI adoption, and the benefits it brings to your business are plentiful. So how can you use AI talent systems to empower your people and transform your business?

1. Improve recruiting events

Businesses are increasingly using virtual events for recruitment. AI can be pivotal in guiding applicants to the most suitable and valuable jobs for their skill sets. Virtual event apps can integrate with talent intelligence platforms, and this combination works to connect the people attending the event with the most suitable jobs and vacancies.

2. Reducing bias

AI-enabled chatbots and augmented writing tools are becoming more common features of workflow and collaboration platforms. They integrate easily with leading software providers such as Microsoft, Slack, and Salesforce and help to reduce the chance of biased language. AI is programmed to be inclusive and can’t be influenced by unconscious biases. AI-augmented writing tools are also valuable for recruiters producing job descriptions and marketing content, ensuring any biased language is removed before content is published.

3. Career development

The right AI tools can help create personalised career path planning for your people. It can be used in career path planning and help to create opportunities for growth and mentoring. Well-designed talent management systems can provide each individual in your organisation with personalised career guidance based on their strengths, talents, and preferences. This provides everyone with their own unique pathway to promotion or their optimal place within your organisation. AI can also match your people with others in the organisation who may be their perfect mentor or coach, as well as planning training and development programmes that suit their career progression goals.

4. Create the best new starter experience

Onboarding and giving your newest employees the best possible experience is vital in showing them your company’s culture and commitment to their future. AI, once again, can improve the onboarding process but making it more personalised and giving new employees a more tailored introduction to the company. When done well, a positive onboarding experience can set the stage for your people’s entire employee journey and help show them your company culture and values from day one. Onboarding new employees since the pandemic has become even more important as many more work on a hybrid basis or fully remote, meaning their in-person connections with the organisation are limited.

5. Retain your top talent

As well as engaging with new talent more effectively, you can also use AI internally to keep your top people incentivised and committed to remaining with your company. AI modelling tools can spot behaviours and patterns that suggest an employee may be on the verge of moving to a new role elsewhere. You can act accordingly to ensure they have adequate opportunity to grow and develop within your organisation and feel less inclined to leave. HR teams can use their AI-powered talent systems to identify when top performers are outgrowing their current role and act on this by providing them with information about exciting new roles or responsibilities within your organisation.

A brighter future for all with AI-enhanced workplaces

Your people shouldn’t feel they’re being usurped by AI. Automation and analytics-driven tools can be used for good, relieving your people of mundane, basic tasks and providing them with opportunities to grow and develop. A combination of the right AI tools and the top talent in your industry should lead to continued business success.

Cornerstone OnDemand

Cornerstone OnDemand (NASDAQ: CSOD) helps organisations to recruit, train and manage their people. We work with hundreds of the world’s largest companies—from Walgreens and Starwood Hotels & Resorts to Deutsche Post DHL and Xerox—and thousands of smaller ones to help them engage their workforces and empower their people. Our software impacts every aspect of the employee experience, helping people to make their best work even better – which ultimately translates into greater business results.

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