Artificial intelligence (AI) is one of the most talked about technologies of today, opening up the prospect of new systems and capabilities for businesses.
One area where AI may prove crucial to business performance in the coming years is recruitment. Indeed, research from Undercover Recruiter predicts that up to 16% of all HR roles could be replaced by AI within the next ten years, but what will this actually mean for organizations?
For many, AI will help in streamlining the recruiting process, freeing up resource and ensuring the best candidates are being hired. Here are some of the important innovations that AI can bring:
Improving the candidate experience
The introduction of chatbots and AI-powered planning will help ensure businesses can provide a more well-rounded and responsive recruitming experience. Through increased levels of automation, candidates will be able to:
- Converse with companies more easily
- Arrange and reschedule interview times
- Send and receive information about the role they’re applying for
AI communication can be faster and more responsive than speaking to a human. With the latest natural language developments, many candidates may not even realize they’re not speaking to a real person. Overall, this helps to remove certain barriers to attracting the best candidates, as a positive experience in the application funnel can help to boost a company's reputation and appeal.
Speeding up the screening process
Screening candidates can be one of the most time-consuming elements of the hiring process, as it requires HR teams to review countless resumes in order to eliminate those who don't qualify for a role. In an AI-powered future, this process can be streamlined.
Businesses are now able to automatically screen candidates by defining certain requirements and criteria needed to progress to next steps. This helps to eliminate a lot of manual work done to filter through applications, and helps to provide greater flexibility and time to focus on more strategic work for the recruiter.
Removing human bias
AI can also be trained to find patterns in human behavior, so implementing machine learning algorithms into the recruiting process can help to ensure any unconscious bias that may be brought by the recruiter is flagged and addressed.
By introducing AI-powered insights (i.e. predictive analytics), companies will be able to better forecast the likelihood of success of candidates. Furthermore, AI can filter candidates based on a range of demographic information, which can encourage building a diverse workforce that has the skills needed to move your business forward.
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