Oakland County Improves Service and Decreases Costs with Okta

Oakland County, Michigan, is one of the largest counties in the United States and according to the Center for Digital Government, it’s also one of the most technologically advanced. To get there, the county needed to re-architect an infrastructure made up of fractured, on-premises and cloud systems so that it could efficiently manage access and better serve its 1.2 million citizens. The county deployed Okta to its IT team and developed a multi-phase implementation strategy. Early on, Oakland County replaced its Active Directory trust with Okta, avoiding the complexities of Active Directory and at the same time improving the security posture over the applications that reside in AWS. The county also set up Adaptive Multi-Factor Authentication (MFA) in order to secure its admin access throughout the modernization process. “We implemented Adaptive MFA as fast as we could,” says Widun.