Autonomous AI Agents are the Future of Procurement and Supply Chain Operations

As early as next year, procurement and supply chain operations will begin to adopt AI agents, often called “agentic AI,” to work alongside employees to make decisions and execute them with precision across procurement and even the most complex global supply chains. Unlike LLM-based generative AI tools such as ChatGPT, these AI agents do not require prompts from humans. These agents self-reflect with a memory engine that allows them to learn from mistakes. They integrate reasoning with LLM inputs so that employees can provide directions in natural language and the agents will pull data and interact directly through internal systems and external stakeholders.

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