We Value Your Privacy

We use technology such as cookies on our website, and through our partners, to personalize content and ads, provide social media features, and analyse our traffic. To find out more, read our privacy policy and Cookie Policy. Please also see our Terms and Conditions of Use. By accepting these terms you agree to your information being processed by Inbox Insight, its Partners or future partners, that you are over 18, and may receive relevant communications through this website, phone, email and digital marketing. For more information on how we process your data, or to opt out, please read our privacy policy. Our policies and partners are subject to change so please check back regularly to stay up to date with our terms of use and processing.

Accept Terms Settings
x

Please Sign-In to Access this Report

To access other reports on the platform please sign in with your username and password, or register for a free account to get unlimited access and insight customized for you.

Report MuleSoft Building a Single Customer View Using APIs

Building a Single Customer View Using APIs

Access to data is critical for companies looking to transform customer experience; they need to understand as much about their customers as possible in order to create positive experiences.

Having a “customer 360” view allows an accurate, timely, and complete view of customers - but can be difficult and time consuming to set up and manage. This whitepaper presents an approach to modularizing your customer 360 view, in order to deliver the right experience to your customers at the right time.

Report Snap Shot

According to McKinsey, “Companies that create exceptional customer experiences can set themselves apart from their competitors... armed with advanced analytics, customer experience leaders achieve revenue gains of 5 to 10 percent and reduce costs by 15 to 25 percent.”

Related Content