Third-Party Support Goes Mainstream
A Valoir ReportIn a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud.
Report Snap Shot
- Breadth of knowledge and depth of support, featuring a dedicated engineer model
- Pure focus on independent, third-party support versus other IT or consulting services
- Track record of strong client relationships
- Value, service, price