The Cloud Communications Imperative: 5 Strategic Reasons to Move Your Communications to the Cloud
The reasons why you should entrust your business communications to the cloud and the key questions you should be asking all potential communication providers.Your traditional communications system has served you well - in all likelihood it’s already paid for itself, which gives you incentives to stick with it (and choose the safer option). But technology has moved on, and so have customer expectations, and with an abundance of easy-to-use feature rich and hassle-free alternatives it may be worth taking the leap.
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The risks and costs of a legacy business communications system:- System outages and unplanned downtime that harm your business, reputation and profitability
- High upgrade costs associated with keeping server environments up-to-date
- Slow responses to increased customer call volumes during busy periods
- Inability to replace critical components as dated technology reaches end of life
- Attrition of in-house expertise required to maintain legacy infrastructure
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