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Case Study sofrecom-Challenges and Opportunities of Digital Financial Services

Challenges and Opportunities of Digital Financial Services

BigTechs, interoperability, e-commerce

The digital financial services market has been shaken up in recent years. The dazzling success of services like Alipay and WeChat Pay reflects consumer and corporate interest in new online payment services and marketplaces that are seamlessly integrated into communication tools and services. This new competition is putting pressure on the design and marketing models of telecommunications operators, the principal providers of digital financial services in Africa.

Report Snap Shot

The purpose of this report is to analyse the digital financial services market and explore the new challenges that telecommunications operators must overcome to maintain their influence in the sector.

Solution Categories

Telephony Software

Telephony Software

Telephony software refers to a technology that enables voice communication over the internet or a tr...

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Voip Software

Voip Software

VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

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Call Recording Software

Call Recording Software

Call recording software refers to a digital tool that enables users to record and store telephone co...

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Cloud Communication Platform

Cloud Communication Platform

A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

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Business Phone Systems

Business Phone Systems

Business phone systems refer to the hardware, software, and services that enable organizations to ef...

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Unified Communications Software

Unified Communications Software

Unified Communications Software refers to a comprehensive communication platform that integrates var...

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Call Tracking Software

Call Tracking Software

Call tracking software refers to a technological solution that allows businesses to track and analyz...

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Predictive Dialer Software

Predictive Dialer Software

Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

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Call Accounting Software

Call Accounting Software

Call accounting software refers to a specialized tool used by businesses to track and analyze their ...

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