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Report Frost Radar: European Contact Center as a Service Market

Frost Radar: European Contact Center as a Service Market

Benchmarking future growth potential.

With the introduction of the General Data Protection Regulation (GDPR) and other national data-related regulations, vendors have been compelled to invest further in enhancing their data privacy and protection solutions. Security has became a major driver for improved cloud technology.

Report Snap Shot

In a field of more than 150 European industry participants, Frost & Sullivan independently plotted the top 19 companies in this Frost Radar analysis. Companies plotted on the Frost Radar are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.

Solution Categories

Call Center Software

Call Center Software

Call center software refers to a digital solution that streamlines and enhances the operations of a ...

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Contact Center Software

Contact Center Software

Contact center software refers to a comprehensive solution that enables businesses to effectively ma...

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Contact Center Quality Assurance Software

Contact Center Quality Assurance Software

Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...

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