The Future of State and Local Communications and Collaboration Strategies
For many state and local government agencies, the global health crisis spurred a worst-case communications scenario.Not only were government agencies mostly unprepared to support a high number of remote workers, the legacy, on-premises communications infrastructure that supports them was exposed as incapable, irrelevant, and inaccessible to the people forced into remote work situations.
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Report Snap Shot
- The rise of digital transformation
- Internal communications challenges
- External communications
- Priorities for unified cloud communications
- Workforce of the future
Solution Categories

Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...

Voip Software
VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...

Cloud Communication Platform
A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

Business Phone Systems
Business phone systems refer to the hardware, software, and services that enable organizations to ef...

Unified Communications Software
Unified Communications Software refers to a comprehensive communication platform that integrates var...

Call Tracking Software
Call tracking software refers to a technological solution that allows businesses to track and analyz...

Predictive Dialer Software
Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

Call Accounting Software
Call accounting software refers to a specialized tool used by businesses to track and analyze their ...