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  • Remote Work: A Comprehensive Guide on the 'What?', 'Why?' & 'How?'
Ebook Remote Work: A Comprehensive Guide on the 'What?', 'Why?' & 'How?'

Remote Work: A Comprehensive Guide on the 'What?', 'Why?' & 'How?'

This document provides a comprehensive overview of how remote work impacts employee productivity along with financial and customer experience performance results.

Report Snap Shot

Aberdeen’s 2020 Contact Center survey conducted in June 2020 (well after the initial stages of COVID) shows that remote work adoption has reached 51% — indicating an almost triple the increase within just one year.

Solution Categories

Call Center Software

Call Center Software

Call center software refers to a digital solution that streamlines and enhances the operations of a ...

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Contact Center Software

Contact Center Software

Contact center software refers to a comprehensive solution that enables businesses to effectively ma...

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Contact Center Quality Assurance Software

Contact Center Quality Assurance Software

Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...

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