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Report 8x8 Retailers Use Modern Communications to Invent Their Digital Futures

Retailers Use Modern Communications to Invent Their Digital Futures

Connect the Front and Back Offices for a Better Customer Experience

For many retailers, the term “hybrid work” has never felt quite right. For them, it’s been about keeping employees safe during the pandemic, while still empowering them with the capabilities to deliver an omnichannel customer experience. Read now to discover how you can connect the front and back offices for a better customer experience.

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"The post-pandemic recovery has not been equally allocated across all retailers. 67% of retail industry categories (16/24) experienced revenue declines from 2019-2020 and only five of those 16 have reached revenue levels equal to or better than 2019 results."

-GfK Consumer Confidence Barometer (March 2022)

Solution Categories

Telephony Software

Telephony Software

Telephony software refers to a technology that enables voice communication over the internet or a tr...

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Voip Software

Voip Software

VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

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Call Recording Software

Call Recording Software

Call recording software refers to a digital tool that enables users to record and store telephone co...

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Cloud Communication Platform

Cloud Communication Platform

A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

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Business Phone Systems

Business Phone Systems

Business phone systems refer to the hardware, software, and services that enable organizations to ef...

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Unified Communications Software

Unified Communications Software

Unified Communications Software refers to a comprehensive communication platform that integrates var...

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Call Tracking Software

Call Tracking Software

Call tracking software refers to a technological solution that allows businesses to track and analyz...

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Predictive Dialer Software

Predictive Dialer Software

Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

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Call Accounting Software

Call Accounting Software

Call accounting software refers to a specialized tool used by businesses to track and analyze their ...

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