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Report 8x8 Return of the Phone Call

Return of the Phone Call

How modern cloud communications turn voice calls into a decision intelligence tool

In a global economy driven by digital communications and big data, the humble phone call is in danger of being overlooked as a source of business intelligence. This constitutes a major missed opportunity. Every call you receive is a font of information about how your business really functions and how well it empowers staff to interact with customers. Read now to discover how modern cloud communications can turn voice calls into a decision intelligence tool for your business.

Report Snap Shot

"In a global economy driven by digital communications and big data, the humble phone call is in danger of being overlooked as a source of business intelligence. This constitutes a major missed opportunity."

Solution Categories

Telephony Software

Telephony Software

Telephony software refers to a technology that enables voice communication over the internet or a tr...

Voip Software

Voip Software

VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

Call Recording Software

Call Recording Software

Call recording software refers to a digital tool that enables users to record and store telephone co...

Cloud Communication Platform

Cloud Communication Platform

A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

Business Phone Systems

Business Phone Systems

Business phone systems refer to the hardware, software, and services that enable organizations to ef...

Unified Communications Software

Unified Communications Software

Unified Communications Software refers to a comprehensive communication platform that integrates var...

Call Tracking Software

Call Tracking Software

Call tracking software refers to a technological solution that allows businesses to track and analyz...

Predictive Dialer Software

Predictive Dialer Software

Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

Call Accounting Software

Call Accounting Software

Call accounting software refers to a specialized tool used by businesses to track and analyze their ...