x

Please Sign-In to Access this Report

To access other reports on the platform please sign in with your username and password, or register for a free account to get unlimited access and insight customized for you.

Case Study Success Story: Lucid Software

Success Story: Lucid Software

With high customer demand and rapid company growth from early on, keeping up with success was an ongoing challenge for Lucid Software. As a company that wanted to match the quality of their product with the quality of their customer service, Lucid Software knew they needed to stop running to the phone and instead, find a communications tool that was as dynamic as they were. They were quickly drawn to GoToConnect due to its simplicity, quality, flexibility and the fact that it delivers superior call quality and crystal clear audio.

Report Snap Shot

“I don’t have to worry about the call getting cut off or not understanding the person on the other line ... because with GoToConnect, the call quality is fantastic.”

- Monika Gilmore

Customer Experience Manager, Lucid Software

Solution Categories

Telephony Software

Telephony Software

Telephony software refers to a technology that enables voice communication over the internet or a tr...

Voip Software

Voip Software

VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

Call Recording Software

Call Recording Software

Call recording software refers to a digital tool that enables users to record and store telephone co...

Cloud Communication Platform

Cloud Communication Platform

A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

Business Phone Systems

Business Phone Systems

Business phone systems refer to the hardware, software, and services that enable organizations to ef...

Unified Communications Software

Unified Communications Software

Unified Communications Software refers to a comprehensive communication platform that integrates var...

Call Tracking Software

Call Tracking Software

Call tracking software refers to a technological solution that allows businesses to track and analyz...

Predictive Dialer Software

Predictive Dialer Software

Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

Call Accounting Software

Call Accounting Software

Call accounting software refers to a specialized tool used by businesses to track and analyze their ...