The Era of the Desk Phone is Over
The CIO's Guide to Modern Business CommunicationsSince its invention nearly 150 years ago, the telephone has repeatedly undergone rapid transformations and technological upgrades, each enhancement making it easier than ever to connect people across the globe. And yet, for all this evolution, there is one setting where the phone has stagnated for decades: in the workplace.
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With the aim of elucidating some of these issues and establishing a way forward, this report is broken down into three sections:
- Business Phone Systems Today
- The Cloud Continuum of Business Communications
- The Modern Business Dialogue
Solution Categories

Telephony Software
Telephony software refers to a technology that enables voice communication over the internet or a tr...

Voip Software
VoIP software, short for Voice over Internet Protocol software, is a digital communication technolog...

Call Recording Software
Call recording software refers to a digital tool that enables users to record and store telephone co...

Cloud Communication Platform
A cloud communication platform is a digital solution that enables businesses to deliver and manage t...

Business Phone Systems
Business phone systems refer to the hardware, software, and services that enable organizations to ef...

Unified Communications Software
Unified Communications Software refers to a comprehensive communication platform that integrates var...

Call Tracking Software
Call tracking software refers to a technological solution that allows businesses to track and analyz...

Predictive Dialer Software
Predictive dialer software is a powerful tool used in call centers and sales teams to streamline and...

Call Accounting Software
Call accounting software refers to a specialized tool used by businesses to track and analyze their ...