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Ebook What Your Employees Need to Keep Your Customers Happy

What Your Employees Need to Keep Your Customers Happy

Just how important is employee experience?

Starbucks is just one example of how customer-centric organizations are emphasizing employee engagement. In the past, organizations saw customer service as its own separate entity. If contact center agents treated customers well, they reasoned customer satisfaction would go up. But if you looked at the highest-performing businesses in the world today, you’ll notice that customer satisfaction goes beyond frontline contact center agents.

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Starbucks promised to pay 100% of tuition for every single eligible employee, eliminating the biggest barrier of entry for people thinking of going to college.

Integrated communication = seamless collaboration

Power connections today that transform your business tomorrow.

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Solution Categories

Call Center Software

Call Center Software

Call center software refers to a digital solution that streamlines and enhances the operations of a ...

Contact Center Software

Contact Center Software

Contact center software refers to a comprehensive solution that enables businesses to effectively ma...

Contact Center Quality Assurance Software

Contact Center Quality Assurance Software

Contact center quality assurance software is a specialized tool designed to monitor and evaluate the...