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Attention To Retention: Redefining Customer Engagement Around Micro-Moments

Learn the secret to using brief customer interactions to leverage deeper engagement

What is a "micro-moment"? In a world where it feels like everyone wants or needs our attention, it’s a wonder organizations can ever break through the clutter. Though it might feel impossible to command a consumer’s focus for any length of time, finding shorter bursts are possible, and many times, preferable. That’s the concept behind the micro-moment - it encompasses any brief moment of consumer attention that can be leveraged to deepen engagement with your brand.

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In this whitepaper, you'll learn the skills to capitalize on consumers' attention, and how to ultimately master the micro-moment.

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...