x

Please Sign-In to Access this Report

To access other reports on the platform please sign in with your username and password, or register for a free account to get unlimited access and insight customized for you.

Report SPRYKER How Multi-Brand Enterprises can Boost Customer Experience With Marketplaces

How Multi-Brand Enterprises can Boost Customer Experience With Marketplaces

Build the leading one-stop-shop for your vertical by launching a B2B marketplace under your umbrella company.

When you hear the word marketplace, do you immediately think of B2C and verticals such as fashion and fast moving consumer goods (FMCG)? Many B2B organizations mistakenly believe that marketplaces can only benefit the B2C domain- especially without tangible business use cases. This guide explains how multi-brand enterprises can leverage marketplace technology to create the leading store in your specific B2B vertical.

Report Snap Shot

  • B2B marketplace status quo
  • How marketplaces boost customer experience
  • Examples & advantages of firstparty marketplaces for multi-brand enterprises

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...