Report
![Active Campaign Customer Experience Automation Impact Report]()
Customer Experience Automation Impact Report
CXA drives better results for all businesses!How are businesses leveraging connected experiences to accelerate their growth? Customer experience is changing the game across the globe. If there is anything the last couple of years has shown us, it's that loyal customers are the key to great success - but making a loyal customer is where the challenge lies!
Report Snap Shot
- 100% CXA users across all regions and company sizes expect a 100% increase in revenue for 2022, compared to the average of 3.5% YoY
- 95% of growing businesses report that automations help them achieve what they couldn't on their own
- 94% CXA customers reported huge gain in sales effectiveness, with customers seeing a 94% imporvement in the amount of leads that became customers
