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Report Active Campaign Customer Experience Automation Impact Report

Customer Experience Automation Impact Report

CXA drives better results for all businesses!

How are businesses leveraging connected experiences to accelerate their growth? Customer experience is changing the game across the globe. If there is anything the last couple of years has shown us, it's that loyal customers are the key to great success - but making a loyal customer is where the challenge lies!

Report Snap Shot

  • 100% CXA users across all regions and company sizes expect a 100% increase in revenue for 2022, compared to the average of 3.5% YoY
  • 95% of growing businesses report that automations help them achieve what they couldn't on their own
  • 94% CXA customers reported huge gain in sales effectiveness, with customers seeing a 94% imporvement in the amount of leads that became customers
     

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...