Customer support model cost-optimised through Work-At-Home

Working from home can prove difficult when trying to maintain consistent and efficient staffing patterns. SYKESHome can help to solve this challenge by recruiting colleagues with the right languages and technical skills to work hours that match peaks in customer contact volumes. With their help you can enjoy added flexibility, reduce wasted hours and learn how to better accommodate peak call times. Download this case study to find out how SYKES can optimise your customer support model.