Defining Digital Experience
How marketing and customer experience leaders are defining the evolving digital experience spaceAcceleration is everywhere. Today’s consumers are demanding faster, better and more memorable experiences, with digital technologies proving a key driving force behind increasingly real-time expectations and demands. This report, produced with CX Network, incorporates data from over 200 marketing and customer experience professionals to better understand the trends defining the present (and future) state of digital experience (DX) for enterprise brands.
Report Snap Shot
- How leading global brands are building digital experience capability
- What hurdles brands face when planning and executing their DX strategy
- Where digital experience is being held back
- What is top of the list of DX technology priorities