Digital Experience Will Drive Success for Construction and Manufacturing Brands in a Post-COVID World
After a year of rapid changes and disruptions, it's necessary to take a step back and see what happened in the manufacturing and construction industries, in regards to their digital activity.How did these companies manage to stay in touch with their customers during lockdown, when traditional face-to-face meetings were simply not an option? Which technologies helped them not only stay afloat, but thrive during the pandemic?
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2 in 5 companies (41%) have seen their annual revenue decrease since the start of the COVID oabdemic. More than a third (36%) have seen it increase.
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Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software
Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...