Webinar
![Evolving Customer Experiences, from Personalization to Individualization]()
Evolving Customer Experiences, from Personalization to Individualization
Explore the key areas to consider when building out a successful marketing automation personalization strategy.Matthew Grisman, Head of Customer Retention at MandM Direct joined us to add his valuable insights into the successes they have achieved by putting personalization at the forefront of their customer experiences.
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This on-demand webinar covers topics such as:
- Data: It's not what you know, it's what you do with it. It all starts with data. How you combine, analyze and surface those all-important insights that are relevant for your business.
- Computer says... AI is the future. The balance between using technology and human insight to drive effective personalization.
- And real-life examples of hyper-personalized customer interactions driven by accurate data.
