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Report How Hotels Can Embrace Digital

How Hotels Can Embrace Digital

What hotels can do to stay ahead in this new paradigm

Few sectors have managed to out-run the digital age. The hotel industry once looked a promising candidate, relying on timeless attributes such as location, reputation, and good old-fashioned service. However, as recent years have proved, the change has been seismic. Whilst those attributes remain essential, the economics and operating model of the industry have been fundamentally transformed by the information age.

Report Snap Shot

As the axes of power have shifted to the opinion-brokers and intermediaries, the environment has become one of ‘evolve or perish’. With new rules and an infinitely more complex game, this report from Sage Pay explores what hotels must do to stay ahead in this new paradigm.

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...