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MessengerPeople Study 2018

MessengerPeople Study 2018 looks at the significance of messenger communication for businesses.

8 out of 9 internet users use messaging apps for communication. For businesses, this type of reach offers great potential for customer service and marketing.

Report Snap Shot

This report will explore:

  • To what degree messaging appls ahve already been established suitable for business communication
  • Insights into the world of messenger services
  • Recommendations and helpful tips for optimised custmer service and marketing

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...