MessengerPeople Study 2018
MessengerPeople Study 2018 looks at the significance of messenger communication for businesses.8 out of 9 internet users use messaging apps for communication. For businesses, this type of reach offers great potential for customer service and marketing.
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This report will explore:
- To what degree messaging appls ahve already been established suitable for business communication
- Insights into the world of messenger services
- Recommendations and helpful tips for optimised custmer service and marketing
Solution Categories

Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software
Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...