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Case Study Treasure Data Muji Grows In-Store Revenue with Digital Savvy

Muji Grows In-Store Revenue with Digital Savvy

How to Merge the Physical and Digital Customer Experience

Like most retailers, Muji ran online and social campaigns but struggled to improve sales and generate steady foot traffic to physical stores. Merging the physical and digital experiences posed a significant challenge. Using an enterprise customer data platform (CDP), Muji combined online browsing data and in-store purchase history to get a complete customer profile which allowed them to execute data-driven incentives such as personalised coupons and timely, well-targeted in-app push notifications.

Report Snap Shot

Read this short case study to learn how like Muji, your business can utilise a CDP to acquire and aggregate the fast-moving data streams.

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...