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Report Offshoring in South-Africa – The-Ideal-Offshore-Customer-Service-Location

Offshoring in South Africa – The Ideal Offshore Customer Service Location

In the wake of the pandemic, remote working has become the ‘new normal’ for many organisations.

In early 2020, lockdowns forced companies to pivot their operations and adapt to entirely digitised processes to remain viable. The increased focus on digital communications helped companies adapt in a way that became more aligned with offshoring’s main benefits.

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Download this e-book to discover the benefits of offshoring and outsourcing as well as how to find the right offshoring partner for your business.

Solution Categories

Customer Service Software

Customer Service Software

Customer service software refers to a digital solution designed to streamline and enhance the overal...

Live Chat Software

Live Chat Software

Live chat software refers to a digital tool or application that enables real-time communication betw...

Customer Data Platforms

Customer Data Platforms

Customer Data Platforms (CDPs) are software systems that aggregate and organize customer data from v...