133 Mind-Blowing Customer Experience Statistics for 2023

Marketing Insights for Professionals

If you want to keep pace with the shifting expectations of consumers and level up your CX, you need to be familiar with the latest stats and research.

How to Convert Your Best Customers into Brand Loyalists

Marketing Insights for Professionals

Retained customers can make excellent advocates for your business, but a loyal relationship must be developed over time.

9 Simple Strategies to Win Back Lost Customers

Martha Pierson

Today’s business landscape is highly dynamic and competitive, and more than ever, businesses can’t afford to lose customers.

How to Use AI and Big Data to Create Individualized Customer Journeys

Margo Ovsiienko

AI and big data provide businesses with powerful tools for creating individualized customer journeys. By collecting and analyzing data, implementing chatbots, leveraging social media, personalizing marketing messages and continuously measuring and optimizing, you can create tailored experiences that...

Maximize Customer Lifetime Value with Great Experiences | With Izzie Rivers

The Strategic Marketing Show

"It all comes down to data, doesn’t it? The quality of the first-party data that you hold, how you're gathering that, and what kind of actions you're gathering that on... The customer journey is already very complicated. The user experience is very complicated. Measurement, and the frameworks behind...

133 Mind-Blowing Customer Experience Statistics for 2023

Marketing Insights for Professionals

If you want to keep pace with the shifting expectations of consumers and level up your CX, you need to be familiar with the latest stats and research.