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Report microsoft-Retail shopping analysis: COVID-19 impacts

Retail shopping analysis: COVID-19 impacts

How has COVID-19 affected retail?

COVID-19 has changed how people shop overnight: how they interact with the products has gone from in-store where they can see and touch to completely digital. As a result, consumers are turning to search for ways to adapt and thrive as everyday life looks drastically different.

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Learn about:

  • Overall Trends
  • Key Takeaways
  • Strategies and Reccommendations for the Future

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

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Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

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Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

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Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

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Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...

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