Retail shopping analysis: COVID-19 impacts
How has COVID-19 affected retail?COVID-19 has changed how people shop overnight: how they interact with the products has gone from in-store where they can see and touch to completely digital. As a result, consumers are turning to search for ways to adapt and thrive as everyday life looks drastically different.
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Customer Experience Software
Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software
Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software
Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software
Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software
Customer engagement software refers to a suite of tools and technologies designed to enhance the int...