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Retention in Action: Creating lasting and lucrative connections with customers

Acquiring customers is just the beginning - keeping them engaged is what drives long-term success. With rising acquisition costs and fierce competition, retention is more critical than ever. This guide explores proven strategies to prevent churn and build lasting customer relationships.

Report Snap Shot

  • Why retention matters and how it impacts business growth
  • Key churn prevention strategies every marketer should know
  • Real-world case studies from Dyn Media, KFC India, and Tapas