Retention in Action: Creating lasting and lucrative connections with customers
Acquiring customers is just the beginning - keeping them engaged is what drives long-term success. With rising acquisition costs and fierce competition, retention is more critical than ever. This guide explores proven strategies to prevent churn and build lasting customer relationships.
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- Why retention matters and how it impacts business growth
- Key churn prevention strategies every marketer should know
- Real-world case studies from Dyn Media, KFC India, and Tapas