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Report Bazaarvoice - The Top 5 problems UGC can Solve for Retailers

The Top 5 problems UGC can Solve for Retailers

A retailer is only as successful as the products on its shelves. From bringing together multiple brands, to building an omnichannel presence across digital and offline platforms, retailers have a lot on their plates. Finding a solution that can solve multiple pain points at once can help alleviate sticking points and improve business outcomes. Enter user-generated content (UGC). Customer photos, videos, reviews, and questions can help your retail business build relationships with customers by providing the authentic information they’re after to influence their buying decisions.

Report Snap Shot

  • My brick-and-mortar is struggling to maximize the impact of digital, in-store
  • My retail business is having difficulty building an omnichannel experience
  • I don’t understand how products are performing at retail
  • Product pages are stale on our online retail site
  • My store has a very high return rate

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...