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Report Sitecore Understanding the End-to-End Content Lifecycle to Succeed in a Digital World

Understanding the End-to-End Content Lifecycle to Succeed in a Digital World

Consumers are becoming increasingly demanding with digital experiences

With the business world shifting most of its activities to digital, a brand’s online presence has never been more critical. However, simply running ads or selling trending products may not be enough in 2020, as studies indicate that the customer experience itself dictates company success. In fact, customers are likely to spend 140% more after a positive experience than customers who report negative experiences. The importance of the customer’s experience is a factor in both B2C and B2B environments. Download this guide to find out how brands can efficiently manage and publish content.

Report Snap Shot

  • See what content has already been created and avoid duplication
  • Brainstorm new ideas with existing content in mind
  • Leverage digital assets like images and video content that may be lost or hidden among the different, disconnected technologies in use.
  • Produce, tag, store, and easily locate content for specific audience segments, at specific points in the customer journey, and for specific channels.

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...