Report
![Natterbox Why Telephony Should Be Part of Your CX Strategy]()
Why Telephony Should Be Part of Your CX Strategy
How can businesses meet the increasing expectations and deliver exceptional customer experience?In the age of the customer, more consumers have become accustomed to the instant gratification afforded to them by technology.
Report Snap Shot
65% of consumers say they’re likely to switch if vendors don’t make the effort to personalise communications to their company.
