The State of Commerce Experience 2021
A Turning Point in E-Commerce HistoryHow can firms capitalize on the market share they’ve captured during COVID? In this report, we take a look at how most are actively investing in e-commerce channels and technology with a primary focus on improving their direct website.
Report Snap Shot
This is not a moment to let pass you by. A whopping 83% of decision makers reported double-digit growth in digital revenue in 2020. In 2019, before COVID, only 9% experienced such growth.