5 Steps to Help You Get More from Your MarTech Investment
Marketers today face a changing, daunting world: a crowded vendor landscape, online channels that are fast-multiplying, and a digitally disrupted customer journey.With access to endless amounts of information and choice, our buyers now have complete control of this course from start to finish. The modern buyer is empowered to make their own decisions and interact with content and their peers in ways that give them more control over the entire buying process – often only engaging with sales at the last possible stage of the evaluation process. This makes it paramount for marketers to nurture buyers for longer, and, as a result, steward more of the customer experience from brand building, to demand generation, to customer retention and expansion.