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Webinar Delivering Customer Centricity

Delivering Customer Centricity

The challenges and opportunities of a customer centric mindset.

In this webinar, Biren Balakrishnan, Sales Engineering Manager at Sitecore discusses how financial services organisations in Asia can transform their digital experiences through harnessing the full potential of customer and transaction data to create remarkable CX.

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Key Points:

  • How to leverage customer data in a safe and compliant manner with tightening regulations in Asia
  • 5 MarTech mistakes costing FSI organisations big and how to mitigate

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