Financial Services - The Art of Possible
How finance across ANZ and Asia Pacific is being transformed through digital.The finance industry continues to move from an historical transactional focus to increasingly personalised customer relationships. Customers now expect a consistent digital experience across multiple channels and leading organisations can proactively provide relevant services, advice and recommendations via any channel. To provide the personalised service your customers demand - understanding customer data and activating it across those channels is crucial.>
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Key Points:
- The trends impacting finance organisations in Asia Pacific
- A strategic framework for digital transformation
- Local stories that show the art of the possible for digital business models