5 CX Wins from Service Desk Actions
5 service desk-driven operations which help improve customer experience inside and beyond the IT organisation.Multi-channel communication, automation, dynamic searching, integration and reporting. This practical guide looks at these 5 essential areas that when addressed proactively will have the effect of improving customer experience.
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Keeping the customer experience in mind is an important outcome of any activity which affects the end user.
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Remote Desktop Software
Remote desktop software refers to a type of software that enables users to access and control a remo...