What is ITIL?
A practical guide to ITILThe importance of making an informed decision about which ITSM systems to purchase and deploy cannot be overstated, yet this can be a complex and difficult process. The ITIL is available to support these decisions, offering a set of guidelines for implementing service management solutions.
Report Snap Shot
An overview of the key features of ITIL so that you can access all of the available advice when developing your company's ITSM strategy.